Billing Terms & Conditions
At Good Enough Living, we prioritize transparency and clarity in our billing processes to ensure that our customers have a positive and seamless shopping experience. These Billing Terms and Conditions outline our practices in compliance with Schedule 2 to the Competition and Consumer Act 2010 of Australia and Parts 6 and 7 of the Competition and Consumer Regulations 2010. Please read this document carefully to understand how billing is handled and the rights and responsibilities associated with it.
1. Pricing:
All prices listed on the Good Enough Living website are in Australian Dollars (AUD) and include Goods and Services Tax (GST) as required by Australian law. We strive to ensure that our pricing is accurate and up-to-date; however, errors may occasionally occur. In the event of a pricing error, we reserve the right to correct the error and notify you before processing your order.
2. Payment Methods:
We accept various payment methods to provide flexibility and convenience to our customers. Accepted payment methods include:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, and American Express.
- PayPal: Securely complete your purchase using your PayPal account.
All payments are processed securely through our payment gateway to protect your financial information.
3. Billing Information:
It is your responsibility to provide accurate and up-to-date billing information when making a purchase. Ensure that the billing address, contact details, and payment information are entered correctly to prevent any processing delays or complications.
4. Order Confirmation:
Upon successful completion of your order, you will receive an order confirmation email that includes details of your purchase, billing information, and an order number. This email serves as confirmation that your order has been received and is being processed.
5. Pricing Changes:
While we strive to maintain stable pricing, Good Enough Living reserves the right to adjust prices at any time without prior notice. Changes in pricing will not affect orders that have already been placed and confirmed through an order confirmation email.
6. Promotions and Discounts:
From time to time, Good Enough Living may offer promotions or discounts on products. The terms and conditions of each promotion will be clearly communicated, including the eligibility criteria and expiration dates. Promotions cannot be combined unless explicitly stated.
7. Order Cancellation:
If you wish to cancel an order, please contact our customer service team as soon as possible. We will make every effort to accommodate your request; however, orders that have already been processed or shipped cannot be canceled. If cancellation is not possible, our standard return policy will apply.
8. Payment Authorization:
By placing an order with Good Enough Living, you authorize us to charge the specified amount to your selected payment method. This includes the purchase price, applicable taxes, and any additional charges associated with your order.
9. Refunds and Returns:
Refunds and returns are handled in accordance with our established Refunds Policy, which is available for your review on our website. Please refer to this policy for detailed information on the procedures and conditions for requesting refunds and returning items.
10. Currency Conversion:
For international customers, currency conversion rates are determined by the payment provider or financial institution used for the transaction. Good Enough Living is not responsible for any discrepancies between the advertised price in AUD and the final amount charged in your local currency.
11. Billing Disputes:
If you believe there is an error or discrepancy in your billing statement, please contact our customer service team promptly. We will investigate and resolve any legitimate concerns in a timely manner.
12. Contact Information:
If you have any questions or concerns regarding our Billing Terms and Conditions, please contact our customer service team. We are here to assist you and provide clarification on any aspect of the billing process.
Thank you for choosing Good Enough Living. We appreciate your trust, and these Billing Terms and Conditions are designed to ensure transparency and fairness in our financial transactions as we strive to enhance your home with quality and style.
CONTACT:
Phone: +61400 056 694
Email: support@goodenoughliving.com.au
Address: 10b Troubridge Road Kingscote SA 5223
ABN: 49498809051